Frequently Asked Questions
Everything you need to know about shopping with FSFNYC.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. Expedited shipping options are available at checkout for those who need their fashion fix sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific garment measurements provided.
Do you ship internationally?
Yes, FSFNYC ships worldwide. International delivery times vary by location, typically ranging from 7-14 business days depending on customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At FSFNYC, we prioritize high-quality fabrics and ethical manufacturing. We are constantly working to increase our use of organic and recycled materials across our seasonal collections.